AI Assistant

Instant answers to every
university question

24/7 support for students, staff, and visitors. From admissions to campus services.

U
Your University Website

Your Future Starts Here

Discover world-class education

University Assistant
Your university consultant

Start a conversation

Ask a question about the university and get a personalized answer

Quick questions

Study programs
Admissions
Office hours
Financial aid

The information access challenge

Universities struggle to provide quick, accessible information to students, staff, and visitors. Complex websites, limited support hours, and repetitive inquiries create frustration and waste valuable resources.

Difficult to navigate and find information

Students struggle to find basic information on complex university websites. Multiple clicks, fragmented documentation, and unclear navigation create frustration. 80% struggle to find info about deadlines and procedures, 65% can't easily find course requirements.

Complex websitesFragmented informationPoor navigation

Restricted office hours and availability

Students can only contact offices during business hours, leaving evening and weekend learners without support. This creates barriers for part-time students, international students in different time zones, and those with work commitments.

Office hours onlyNo after-hours supportTime zone barriers

Repetitive questions overwhelm staff

Administrative and student services staff spend countless hours answering the same basic questions via email, phone, and in-person. This repetitive work reduces time for complex cases that truly need human attention.

Repetitive inquiriesHigh email volumeResource intensive

Frustration leads to poor decisions

69.5% of students find information search stressful or extremely stressful. Long, complex, and frustrating search processes lead to poor choices and disengagement. Students take an average of 4 months to choose their study path.

Dropout rate
Program changes
Decision time

How it works

Three simple steps to provide instant answers to your university community.

1

Setup & Knowledge Base

We handle content integration

Your institution provides information about the university, programs, admissions, services, and policies. We process and structure all content, then integrate the assistant seamlessly into your website. No technical work required from your side.

We handle all content processing and setup
Automatic updates when information changes
Seamless website integration
Custom branding and styling

We Handle Everything

From content processing to website integration, we manage the entire setup process. You just provide the information.

2

Instant Answers

Visitors get help 24/7

Students, prospective students, parents, and staff can ask questions anytime from your website. The assistant provides instant, accurate answers about programs, admissions, deadlines, campus services, financial aid, and any other university information.

24/7 availability on your website
Quotes the sources
Multi-language support
Escalates complex questions to staff
3

Analytics & Optimization

Track performance and improve

Monitor which questions are asked most frequently, identify information gaps, and track user satisfaction. We provide insights to help you continuously improve content and user experience.

Dashboard with usage analytics
Most common questions tracking
User satisfaction metrics
Content gap identification

Data-Driven Insights

Track usage patterns, identify popular questions, and continuously improve your content based on real user needs.

Key features

Everything you need to provide instant, accurate information to your community.

Instant Answers

Responds immediately to questions about programs, admissions, deadlines, costs, campus services, and any university information.

24/7 Availability

Always accessible on your website. Students, parents, and staff can get answers at any time, even outside office hours.

Student Orientation

Guides prospective students toward the most suitable program, reducing dropout risk and improving decision quality.

Multi-language Support

Native multilingual support attracts international students and provides assistance in their preferred language.

Usage Analytics

Insights on frequently asked questions, topics of interest, and information gaps to improve content and strategy.

Privacy & Compliance

GDPR compliant, anonymized conversations, EU hosting, and complete control over data and access.

Benefits for everyone

A solution that creates value for students, professors, and the entire institution.

For Students

Immediate Answers

Students receive accurate answers instantly, at any time, without waiting for office hours or administrative replies.

Guided Orientation

The assistant helps students identify the most suitable programs, reducing uncertainty and the risk of wrong academic choices.

Simplified Navigation

Complex university websites are turned into a single conversational entry point, making information easier to find and understand.

Reduced Stress and Dropout Risk

Continuous support lowers frustration during the decision process, a key factor behind delayed enrollment and dropouts.

For Staff

Lower Administrative Load

Our AI handles repetitive questions about courses, admissions, deadlines, and procedures.

Better Demand Management

Students are redirected to human staff only when needed, improving efficiency and response quality.

Actionable Insights

Aggregated data highlights recurring questions, critical topics, and information gaps across departments.

Consistent Information

Ensures uniform and up to date answers across faculties, departments, and communication channels.

For the Institution

Always On Digital Assistant

A specialized virtual assistant, available 24/7, fully aligned with institutional content and branding.

Improved Student Experience

Clear guidance and instant responses increase engagement, satisfaction, and conversion rates.

International Reach

Native multilingual support attracts and assists international students throughout the discovery and application process.

Compliance and Reliability

GDPR compliant, EU hosted, source grounded responses with zero hallucinations and full traceability.

Integration and technology

Enterprise grade technology designed to integrate smoothly with existing university systems.

Seamless Website Integration

The assistant integrates directly into the university website with minimal setup.

Lightweight embed via a few lines of code
No disruption to existing website structure
Customizable interface aligned with institutional branding
Works alongside existing pages and contact channels

Privacy and Compliance by Design

Built to meet institutional privacy and regulatory requirements.

GDPR compliant architecture
Conversations anonymized by default
No training on proprietary university data
Full control over accessible content and sources
EU based hosting

Reliable and Controlled Infrastructure

A robust infrastructure designed for academic scale and continuity.

High availability cloud architecture
Automatic scaling based on traffic volume
No dependency on public generic chatbots
Answers generated only from validated institutional sources

Accurate and Trustworthy Answers

Designed to ensure reliability and eliminate incorrect responses.

Responses grounded exclusively in approved sources
Explicit links to relevant pages and documents
Redirection to human staff in case of uncertainty
Continuous quality monitoring

Supported content sources

Documents
Documents
.pdf
Word Files
Word Files
.docx, .doc, .txt
Presentations
Presentations
.pptx, .ppt
Spreadsheets
Spreadsheets
.xlsx, .xls, .csv
Web Pages
Web Pages
.html
Catalogues
Catalogues
Program lists and regulations

Ready to transform student support?

Join universities using our AI Assistant to guide students through programs, admissions, and decisions, anytime.